Yes! I come to your home or workplace in my fully equipped mobile grooming van. All I need is: A flat and safe parking space near your property with at least 4 metres of height clearance (to avoid low-hanging branches, carports, etc.) Sufficient driveway width and turning space for van access Optional: Access to a standard power outlet within 10 metres (I carry a 10m cable with a built-in safety circuit breaker). 💡Pro-Tip: If you’re able to provide power access, a $5 courtesy discount will be applied to your grooming fee as a small token of appreciation for helping us minimise generator use. If you don’t have a suitable driveway for parking, I’ll do my best to park as close to your property as possible. However, in cases where only paid parking is available, any parking fees incurred will be added to your grooming invoice. (you will be informed about the parking fees in advance)

Take your dog for a toilet break before the appointment Avoid feeding a big meal just before grooming Let me know about any health issues or fears Ensure your dog is wearing a secure collar or harness Bring a treat or toy if it helps them feel comfortable A calm, relaxed pup makes for a better grooming experience!

I use premium, pet-safe products including options for sensitive skin. If your dog requires a veterinary-prescribed or special shampoo, you're welcome to provide it. I’ll be more than happy to use it as part of their grooming session.

It depends on breed, coat type, and lifestyle. After your dog’s first groom, I’ll suggest a maintenance schedule tailored to their needs usually every 4–8 weeks.

You can book an appointment directly through my website or by sending an email with the following details: Your name Your dog’s name, breed, age, and a photo The grooming service you’re interested in I’ll respond within 12 to 24 hours via email or SMS to confirm your booking. Please note: Your appointment is only confirmed once you receive a confirmation email or message from me.

Yes, there may be additional charges in certain cases: where dogs coats are severely matted If your dog is found with ticks/ fleas or Lice at any stage of the groom, we will apply a special flea shampoo. There will be an additional charge of $30 for fumigation of the van and equipments used. Extended travel distance (see below) Travel fees: 0–5 km away: Travel time included in the grooming price 5–10 km away: $15 10-15km away: $25 15-20km away: $30 20-30km away: $45

Our grooming fees are based on several factors, including: Your dog’s breed, size and age. Coat type and condition (e.g., matted, thick, or double coat) Services required (e.g., full groom, de-shedding or tidy-up) Your dog’s temperament, behaviour and how well they tolerate grooming. The time and products needed to complete the groom. We always provide an estimated price range when you book, and we’ll confirm the final cost after assessing your dog in person. If any extra charges apply (e.g. matting removal), we’ll always discuss them with you before starting.

Once your puppy has completed their second round of vaccinations (usually around 12 weeks), they’re good to go! Early grooming helps your pup get used to the sights, sounds, and sensations of grooming, which makes their future visits stress-free.

I work solo, so your dog’s safety and comfort (and mine!) are always my top priorities. If your pup is very nervous, reactive, or has previously shown signs of aggression & biting, then please let me know before booking. Every dog is different, and sometimes a gentle approach or shorter session can make all the difference. I’m happy to chat with you beforehand to see what might work. If I feel your dog would be more comfortable with extra support, I can recommend a trusted grooming salon with multiple handlers. Let’s talk it through & I’ll always do my best to accommodate where I can.

I groom one dog at a time to give each pet my full attention and care. If you have more than one dog, I’ll groom them individually, one after the other.

For the safety of all pets in our care, we strongly recommend that all dogs are fully vaccinated before their grooming session. If your dog is under 6 months old, proof of completed puppy vaccinations is mandatory before their first appointment. If you’ve chosen not to vaccinate your dog, you may still book at your own risk and discretion. However, please note that Pawsome Purrfect will not be held responsible for any preventable illnesses your dog may contract as a result. We reserve the right to refuse service if your pet appears visibly unwell or poses a risk to other pets.

You can pay me either by Eftpos, bank transfer or cash on the day of the groom.

Yes, I’m fully insured with AIG for public liability and pet handling.

Most grooms usually take 1.5 to 2.5 hours, depending on their: Dog size Coat condition Behaviour Special needs (puppies or elderly dogs may need extra care and breaks)

Gently touch your puppy’s paws, face, and ears daily. Use an electric toothbrush (turned on) near their body to get them used to clipper vibrations. You can also softly rub a spoon or brush handle on their face to simulate grooming tools.

For most dogs, brushing every 2–3 days is ideal, especially for medium to long coats. After beach trips or bush walks, always check and brush out any debris or tangles. Regular brushing prevents matting and keeps your dog comfortable.

Yes, please. It covers important information like vaccinations, cancellations, and pet safety. It helps ensure smooth appointments and protects both you and your pet.

It all depends on the dog's breed and temperament. Due to space constraints and safety of your dog and myself, some large & Giant breeds may not be able to accommodate in my mobile Van. Please get in touch with details to discuss the best option.

Cancellation Policy We understand that life happens! If you need to cancel or reschedule your appointment, please provide at least 48 hours’ notice to avoid any cancellation fees. Cancellations made less than 24 hours before the appointment (except in genuine emergencies) will incur a 100% cancellation fee. Cancellations made between 24 and 48 hours will be charged 50% of the grooming fee. No-shows will be charged the full grooming fee. We reserve the right to require prepayment or deposits for future bookings based on booking history. Any outstanding cancellation fees must be settled before future appointments can be confirmed. Thank you for your understanding and cooperation, which helps us maintain a smooth schedule and provide the best care for all pets.